In what could be called a heated exchange of email correspondence, a BGR reader managed to strike up an interesting conversation with Apple CEO Steve Jobs regarding the iPhone 4′s less-than-perfect antenna design. In this case, the reader’s name has been modified to “Tom” — and we’ll get you right to the email exchange:
From Tom to Apple Engineer, Steve Jobs:
[Apple engineer name redacted],
When we spoke, you would not tell me that there is a fix for this phone?
A friend just sent me this: http://www.boygeniusreport.com/2010/06/29/leaked-apples-internal-iphone-4-antenna-troubleshooting-procedures/
I assume there is no fix then. If this is legit, I have lost all respect for apple and just want to go back to Verizon and get a nice Android phone. And don’t tell me they have the same issues, all our co-workers with Androids are just mocking us right now…. “Hey, I am going to go in the basement and continue my call. You can use my office on the 2nd floor so you can get a signal”. You are going to kill your brand over one product. Apple is coming off arrogant and rude. If there is no fix just tell people so they can return their phones. We have work to do. I have bought just about every apple product made in the last 20 years and this is the 1st time I am ashamed to be a MAC fan.
This is just sickening,
[Tom]
Apple CEO Steve Jobs fires back:
No, you are getting all worked up over a few days of rumors. Calm down.
Tom’s reply:
I am really insulted… “Calm down”…. “rumors”… What arrogance. This is will be marked as the begging of the end of Apple. Seriously, DO THE RIGHT THING. I just had dinner with 3 people who had iPhone 4s we all cant make calls without dropping. There is no rumors it is reality.
Steve Jobs:
You are most likely in an area with very low signal strength.
Tom:
Stop with jackass comments. I have has every iphone made. They all had a bad signal but this is the so much worse X3. The whole country is is in a “low signal strength” in reality… all but apple campus and your house it seems? AT&T maps are a joke. I am in “excellent” to “good” coverage and on my iPhone 1, Iphone 3G, and my iPhone 3Gs, I could at least make a telephone call. After all, it is a phone. Iphone 4…. 5 bars….. touch the phone… ZERO bars call drops.
Steve. IT DOES NOT WORK! Geezzz I hope this this is not really you. Are we on a different MHz? I have yet to see an iPhone [4] work in Richmond when you hold it in your hand. It is not “isolated”. I was a big fan. But I am done.
Steve Jobs:
You may be working from bad data. Not your fault. Stay tuned. We are working on it.
Sent from my iPhone
Steve Jobs replies again, even though Tom hadn’t yet responded:
Retire, relax, enjoy your family. It is just a phone. Not worth it.
Certainly an awkward read, but I was certainly surprised to see Jobs maintain his composure. True professionalism — now how about a fix for the iPhone 4 antenna issue?
